About MySurrey Account
Your MySurrey account brings many services together with one account. It is an easy, secure way to access payments and requests from any device.
Create a MySurrey account
With one account for many services, it's easier to:
- Remember log-in credentials
- Update your information and preferences
- Access history of requested services
Create or sign In to a mysurrey Account
Not all online services are connected to MySurrey. Explore which services are connected below:
Online services connected to MySurrey
For some of these services, having an account is optional—you can use the service as a guest user without having to sign in.
- Activities registration
- Backflow preventer testing
- Building inspections
- Electrical permits
- ESC supervisor reports
- Fire information request (optional)
- Invoice payments (optional)
- Large item pickup (optional)
- News and updates subscriptions (optional)
- Plumbing permits
- Report a problem (optional)
- Sign permits
- Single family building permit
- Traffic camera footage (optional)
Online services with separate account required
These services still require a separate account and are not accessible through your MySurrey account.
Online services with no account required
These services do not require an account:
- Building records searches
- Bylaw Enforcement Notices
- Community care licence inspections
- Complaint to Surrey ethics commissioner office
- Development & building inquiries
- Fire safety plan reviews
- Freedom of information requests
- Parking tickets
- Public hearing submission form
- Project IRIS camera registries
- Property taxes & utilities inquiries
- Secondary suite fee inquiries
- Shelter animal bed donations
- Traffic obstruction permits
- Tree inspections
- Waste cart exchanges and upgrades
- Water meter special read request
In the future we will explore ways to provide you with the option of accessing these services through your existing MySurrey account.
See all online services related to activities, business, property and building and construction.
Get help with activities registration
You need a MySurrey account to register for activities. Find help with registration for Parks, Recreation, and Culture activities. This includes:
- Registering for an activity
- Cancelling an activity
- Questions about your account
You can also contact our call centre at 604-501-5100 Monday to Friday from 8:30am to 4:30pm for help.