Waste Collection Carts

Learn how to exchange, replace, or order collection carts. Get information on how to deal with extra waste.

Cart maintenance & responsibilities

You are responsible for taking care of your carts:

Carts are registered to the address they are delivered to. Do not share or remove carts when you move.
Store your carts in a secure place on your property.
Keep your carts clean to prevent pests.
Only put acceptable materials in your carts. Carts with unacceptable materials will not be collected.

Order or exchange carts

Depending on the needs of your household, you can:

exchange for larger or smaller carts
order additional carts
order replacements for lost or damaged carts

Eligibility & limits

Households can only place one order per year for additional carts and/or cart exchanges. Include all your cart-related requests in one order.
We will not replace carts because they are dirty—see the below tips about cleaning your carts.
Don't order a larger cart if you have extra waste from a one-time project—see the below tips on handling excess waste.

Before you order your cart

Know the cart size: find the size of the cart you are replacing and/or the size of the new cart you would like. See cart size on the top of the cart lid, near the handle.
Know your serial number of your cart if you are returning it: this 6-digit number is displayed in white on the front side of your cart. See image below.
Have payment ready (see delivery fees below).

Place your order

This must be done via phone. Ensure you have all the information you need, then contact the waste collection hotline at 604-590-7289.

Get your cart

Pick up your cart for free, or have it delivered for $25. Call for details.

_{Personal information is collected for the purpose of processing your waste collection cart request. City of Surrey is collecting personal information pursuant to section 26(c) of the Freedom of Information and Protection of Privacy Act. For questions regarding the collection of personal information, contact the Contracts and Solid Waste Manager, 6651 148 Street, Surrey, BC V3S 3C7. 604-590-7289.}

Cart serial numbers

If you are exchanging, returning, or asking to replace a damaged cart, you must provide the serial number of the cart you are returning. This 6-digit number is displayed in white on the front side of your cart (location highlighted in the image below).

Fees

Delivery fee: $25

Additional carts

Additional garbage cart: $75
Additional recycling cart: $50
Additional organics cart: $50 (only permitted for lot sizes larger than 21,000 sq ft)

Cart exchanges (upsize or downsize only)

Cart exchange: $20

Damaged carts

Damaged cart replacement: $20

Stolen carts

Pickup is not available to replace stolen carts.

Recycling cart replacement: $50
Organics cart replacement: $50
Garbage cart replacement: $75

Annual waste collection fees

Additional annual waste collection fees apply for additional or larger garbage carts.

Additional 120 L: $168.00 per year
Additional 180 L or 240 L: $337.00 per year
Additional 360 L: $505.00 per year
Replace current size to 360 L: $168.00 per year

Check your property taxes for any additional fees such as "Garbage - additional". Make sure the fees on your statement align with the number of garbage carts that you have.

Cart dimensions

These dimensions apply to all 3 carts: garbage, recycling, and organics:

120 L cart

Length: 24.25 in
Width: 19.75 in
Height: 37.50 in
Weight limit: 112 lbs / 50.8 kg

180 L cart

Length: 28.75 in
Width: 23.50 in
Height: 37.50 in
Weight limit: 122 lbs / 55.3 kg

240 L cart

Length: 31.75 in
Width: 24.25 in
Height: 41.75 in
Weight limit: 224 lbs / 101.6 kg

360 L cart

Length: 35.75 in
Width: 29.75 in
Height: 43.25 in
Weight limit: 335 lbs / 151.9 kg

Tips for handling extra waste

If you run out of room in your garbage, recycling or organics carts, there are a few ways to handle extra waste:

Excess organics (yard & garden waste)

You can put extra yard waste, like leaves, lawn trimmings, and tree branches, in paper bags or extra cans next to your regular carts for pickup. There is no additional cost for placing extra bags or bundles of branches beside your cart.

Make sure your green organics cart is completely full before using paper bags or extra cans.
If you regularly use additional bags or cans for yard waste, please request a larger or additional cart. Using carts when possible helps reduce the risk of injury to your driver and avoids mess.
Place extra organics waste next to your cart in paper bags, old yard waste containers with a yard waste sticker, or tied with natural twine in bundles no larger than 1 x 0.6 m (3 x 2 ft).
Yard waste stickers can be ordered by calling the Waste Collection Hotline 604-590-7289
The bags placed out for collection must not exceed 25 kg/50 lbs.

Excess recyclables

Flatten containers to save space in your recycling cart.
Flattened cardboard boxes can be placed beside the cart, tied in bundles. Make sure they're cut to fit inside the cart.
If you regularly have extra recyclables, call the Waste Collection Hotline at 604-590-7289 to request a larger or additional cart.

Excess garbage

Put extra garbage in a bag next to your cart with a pink extra garbage sticker, available for $5.50 at City Hall or participating recreation centres. Call 604-591-4181 or your closest recreation facility to confirm availability.

Cart cleaning tips

Find ways to keep your carts clean and reduce odours.

All carts

Store your carts in a cool, shaded, ventilated area
Keep the lid closed
Wash your carts periodically with mild soap or a vinegar-water solution. Pour soapy water onto grass or gravel—do not pour soapy water down outside drains.
You could also choose a local cleaning company to clean your carts for you.

Recycling cart

Empty and rinse containers before placing in your cart to prevent odours

Organics cart

Wrap and layer food scraps in newspaper, paper bags, paper towel or cereal boxes
Freeze meat scraps in a paper bag until collection day
Sprinkle baking soda to reduce odours

Kitchen catcher tips

Wrap food scraps in newspaper, paper bags, paper towel, or place in cardboard boxes. Plastic or compostable bags are not permitted.
Line the bottom of your kitchen catcher with old newspaper, cardboard, or a brown paper bag
Freeze food scraps in a paper bag until collection day
Keep the lid of your kitchen catcher closed
Sprinkle small amounts of baking soda over food waste if necessary to decrease odour
Wash your kitchen catcher out periodically with mild soap or a vinegar-water solution
Empty your kitchen catcher for collection every week even if it is not completely full
Kraft paper bags are available for purchase at City recreation facilities for $1.00 (per package of 10).

Learn how to fold a kitchen catcher newspaper insert to help keep your kitchen catcher clean: