Parking Tickets
Pay your parking ticket online, by phone, mail or in person, or learn how to dispute a ticket.
A parking ticket, also known as a parking bylaw notice payment, is either placed on your vehicle or mailed to the registered owner of the vehicle. If you receive a parking ticket, you can either pay it or dispute it.
The registered owner of the vehicle is responsible for their vehicle at all times. A parking ticket is the responsibility of the registered owner, regardless of who was driving the vehicle when the ticket was issued.
Pay online
Pay your parking ticket online with your MySurrey Account. It is mobile friendly, secure and easy to use.
Accepted payment includes:
- VISA
- MasterCard
- American Express
Pay in person
Hours: Monday - Friday from 8:30 am to 4:30 pm
Surrey City Hall
Property & Payment Services (1st floor)
13450, 104 Avenue, Surrey
Accepted payment includes:
- Cash
- Cheque
- Money Order
- Credit Card
- Interac Card
Pay by phone
Call 604-591-4521 to pay your ticket by phone.
Accepted payment includes:
- VISA
- MasterCard
- American Express
Pay by mail
Surrey City Hall
Property & Payment Services
13450 104 Avenue
Surrey, BC V3T 1V8
- Payable to City of Surrey
- No post-dated cheques
- Enclose parking ticket with payment or write the parking ticket number or licence plate number on the cheque
Disputing your ticket
Once you pay your parking ticket, you can no longer dispute it. All disputes must be submitted online within 14 days of the issuance of the ticket.
Disputes can only be filed online and not in person. You can also print the Notice of Appeal form and mail it to Bylaw Services Parking Ticket Dispute, 13450 104 Avenue Surrey BC V3T 1V8.
For information on the dispute process, please go to the parking disputes page.
Car impound
Any ticketed vehicle may be impounded. While public safety is the most important reason for towing, other reasons might be:
- Demand for the location
- Inconvenience to others
- The ticket history of the vehicle
- The likelihood the vehicle will remain long enough to be towed
Vehicles towed by the City of Surrey may be claimed at Clover Towing Ltd, located at 5340 192 Street, Surrey. Please contact Clover Towing at 604-513-1900 to confirm that your vehicle has been towed by the City.
Common infractions
Parking enforcement officers patrol seven days a week to make sure drivers follow parking regulations. Posted signs notify drivers of some parking regulations. Parking enforcement officers also inform motorists on how to park legally when there is no sign. Common parking infractions include:
- Parking too close to fire hydrants, driveways and intersections.
- Parking in “No Parking” zones and parking or stopping in “No Stopping” zones that are intended to keep the public safe in parks, school areas, and residential zones.
- Parking in areas impeding access for emergency vehicles.
- Parking a vehicle facing the wrong direction, against the flow of traffic.
- Unauthorized vehicles in public transit zones that force bus drivers to load and unload passengers into traffic lanes.
- Unauthorized vehicles parked in commercial zones.
Contact
Parking Enforcement
604-591-4352
parking.enforcement@surrey.ca
Parking Ticket Questions
604-591-4178