Fire Department Information Requests
Request Fire Department response reports and property records.
What you can request
Incidents
Request incident reports and dispatch recordings related to:
- Motor vehicle incidents
- Motor vehicle fires
- Structure fires
- Medical incidents
- Other incidents
Property
Request Fire Department related information about a property that could include:
- Inspection records
- Outstanding fire invoices
- Property-related incidents
Routine requests for information are subject to the City’s fees, bylaws, and applicable legislation such as the Freedom of Information and Protection of Privacy Act.
Request in person
In person requests will only accepted if you are unable to submit an application online.
Incidents
- Download and complete the Incident Request Form
- Complete the Authorization to Release*
Property
- Download and complete the Property Records Request Form
- Complete the Property Records Search Authorization Form*
Ensure your information is accurate, complete, and payment is included.
Submit your request in person during regular business hours Monday to Friday (8:30am-4:00pm) at:
Surrey Fire Service - Hall 1
8767 132 Street
Surrey, BC
V3W 4P1
Requesting records for another person
*If you are requesting access to another person’s personal information, the appropriate authorization to release must be submitted with the request form. If we do not receive a complete authorization to release, personal information will be removed from all records provided to you in accordance with Section 22 of the Freedom of Information and Protection of Privacy Act.
Surrey Fire Service records are only provided to the applicant; we do not provide records to a third party at the request of the applicant.
If you use your own authorization to release form, it must be made out to the City of Surrey or it will be returned for correction.
Processing time
We will proceed with your request upon receipt of all the required forms and fees. Allow a minimum of 30 business days for processing.
Protecting your privacy
To protect your privacy and ensure confidentiality, do not include any personal information such as social insurance numbers, personal health numbers or birth dates. This information is not required and your request may be returned to you to amend prior to being accepted.
Fees
Requests for access to routinely available records generate additional expenses for the City. Information about a fire incident, motor vehicle accident, or other emergency incident to which the Surrey Fire Service responded is available to the public on a fee-for-service basis.
The requested information may not be available. Fees are for research services and are non-refundable.
Request type (incidents) | Fees |
| Motor Vehicle Incident Report | $206.00 per incident |
| Medical or Other Incident Report | $206.00 per incident |
| Structure Fire Incident/Investigation Reports including photos (if applicable) | $206.00 per incident |
| Motor Vehicle Fire Incident/Investigation Reports including photos (if applicable) | $206.00 per incident |
| Incident Questionnaire (Questionnaire can be requested only after you have requested and received the Incident Report) | $212.00 per request |
Dispatch recordings | Application fee |
Motor Vehicle Incident, Vehicle Fire Incident, Medical Incident or Other Incidents | $153.00 per incident** |
| Structure Fire Incident | $656.00 per incident** |
Request type (property) | Fees |
| Property Records Search | $206.00 per address |
**Additional fees may be levied based on the actual cost of providing the services including the cost of locating and retrieving the records, preparing the records for disclosure, providing a copy of the records and shipping and handling the records. The City may provide an estimate and require payment of a deposit prior to providing the services.
Other ways to request information from the City
Contact
For incident requests: 604-543-6731 or firerecords@surrey.ca.
For property search related requests: 604-543-6780 or fireprevention@surrey.ca