Surrey approves Accessibility Action Plan for an inclusive community

Surrey, BC – During the Regular Council Meeting on Monday, Surrey City Council approved a new multi-year Accessibility Action Plan. Developed with input from the public and the Surrey Accessibility Leadership Team, the plan aims to address equity gaps for all residents, placing special emphasis on the needs of individuals with disabilities. Over the next three years, the plan will guide the removal of barriers and actively promote inclusivity, aligning with provincial accessibility requirements.

"The Accessibility Action Plan exemplifies our commitment to enhancing inclusivity and accessibility in Surrey," said Mayor Brenda Locke. "The Plan involves removing barriers and ensuring equal opportunities for all members of our diverse neighbourhoods. Together with the community, we have developed a plan to meet the needs of our residents. We've worked with the community to create this plan that will make Surrey an even more welcoming and accessible city.”

In fall 2023, community feedback was collected through an online survey and in-person pop-up booths at City facilities with over 1,383 interactions and surveys completed. This feedback helped shape the plan, which outlines five key actions affecting buildings, public spaces, programs and services, and information and communication methods:

1. Inclusive Service Design and Delivery
2. Accessible Communication and Engagement
3. Built Environment and Public Spaces
4. Accessible Employment Practices
5. Accessible Procurement

The plan will be reviewed and updated every three years, in accordance with the Accessible British Columbia Act. This legislation requires local governments to establish an accessibility committee, develop an accessibility plan and provide a process for obtaining public feedback on accessibility.

For more information, visit surrey.ca/accessibilityplan.