multigenerational family walking along sidewalk

Strengthening resiliency for Surrey residents through targeted programming and professional collaboration.

Programs

Explore a range of initiatives that address risk, strengthen families, build positive life skills, and enhance community connection.

Black Youth Enterprise

Supporting vulnerable Black youth to build a sense of belonging through life skills programming.

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Solid State Community Industries provides adult mentors to support marginalized and migrant Black youth. Youth agree to take part in the program before joining or creating co-operative enterprises.

“Co-operative enterprises” are businesses that groups of Black youth operate to learn valuable life skills and expand positive peer groups. They provide education to the community and may even generate income.

Black Youth Enterprise activities are expected to increase resiliency and strengthen client connection with positive peers and the community.

Location

Supports Black youth throughout Surrey but operates primarily within City Centre.

Contact

info@solidstate.coop

 

Supported by

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Blueprint Pathways

Supporting vulnerable youth with one-on-one mentorship and counselling.

blueprint_pathways_kids_painting_mural

City of Surrey provides a youth counsellor to meet with 13 to 19-year-olds in schools and the community. Youth agree to participate in the program before receiving individualized support including setting goals and developing actions to meet them.   

Activities include connecting youth to recreational, volunteer, and employment opportunities, assisting youth to leave negative relationships, reducing barriers such as transportation that affect school and appointment attendance, and referring youth to additional services.

Blueprint Pathways activities are expected to increase resiliency and strengthen client connection with school, family, and community.

Contact

communitysafety@surrey.ca

Supported by

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Collection Notice

The City of Surrey is authorized to collect personal information under the authority of section 26 (c) of the Freedom of Information and Protection of Privacy Act. Personal Information is collected for the purpose of allowing you to participate in the Blueprint Pathways program. For questions regarding the collection of personal information, please contact the City's Community Safety Manager, 13450 104 Ave, Surrey BC, V3T 1V8, or call 236-598-3019

CHART School Response

Coordinating prevention and intervention services to support vulnerable children, youth, and families.

school_response_kids_talking


Surrey School District provides two workers to support staff from over 130 schools to identify students aged 6 to 19 who need multiple community services. These staff attend the weekly Children and Youth At-Risk Table (CHART) meetings where they work with professionals from other agencies to develop individualized support plans for each young person. Outside of the CHART meetings, staff make sure that services are being delivered to each child, youth, and family.

CHART School Response activities are expected to increase resiliency and strengthen connection with school, family, and community.

Location

Support provided on school sites and in the community during and outside of school hours.

Contact
safe-chart@surreyschools.ca

Supported by

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Club Utopia

Supporting vulnerable South Asian female youth and their caregivers with education and counselling.

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Pacific Community Resources Society provides two workers that support one-on-one counselling and group education for South Asian female youth and their caregivers. Clients agree to program participation before receiving support.

Youth and caregivers are separated into groups which learn together for six months.  Youth are educated about the dangers of gang life and supported to avoid negative influences.  Caregivers learn about risks for joining gangs and general skills for successful parenting.  During each six-month period, the youth and caregiver groups come together to celebrate their achievements. One-on-one counselling is also available for youth and caregivers.

Club Utopia activities are expected to increase resiliency and confidence as well as strengthen family relationships.

Location

One-on-one services available throughout Surrey. Groupwork takes place in Surrey’s Newton and Guildford town centres.

Contact

604-587-8100
ccyh@pcrs.ca

 

Supported by

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Focus

Supporting vulnerable youth with life skills support and access to trauma counselling.

a group of people hold an animal skin


Dan’s Legacy Foundation provides a social worker to meet youth in the community. Priority is given to Indigenous youth as well as those soon to enter adulthood. Youth agree to participating in the program before receiving support.

Youth share personal needs with their worker who helps them set goals and develop ways to achieve them. The program offers activities such as counselling and learning important life skills that will support them as adults. Indigenous youth are also able to participate in cultural workshops led by Elders.

Focus activities are expected to increase resiliency and strengthen client connection with family, culture, and community.

Location

Delivered in the community across multiple Surrey locations.

Contact

help@danslegacy.com

Supported by

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Learning to Lead Youth Resiliency

Supporting 14- to 17-year-olds with individualized services and group activities.

youth looking over a ledge at a cityscape

Pacific Community Resources Society provides one coordinator and two youth workers to support Surrey youth with one-on-one mentorship and community-based group activities.

Program staff provide individualized support and lead structured activities such as resiliency group meetings, community service, and adventure-based recreation. Youth participants are expected to strengthen resiliency to life’s challenges, expand relationships with positive peers, and increase their sense of social responsibility and community connection.

Location

The program will operate out of the City Centre Youth Hub with one-on-one services offered throughout Surrey and group-based activities across the lower mainland after school and on the weekends.

Contact

604-587-8100

ccyh@pcrs.ca
 

Parent-Teen Mediation

Supporting 13- to 19-year-olds to appropriately address conflict with their parents.

Social worker talking to teenage girl while they sitting on sofa in the living room with foster parents

Family Services of Greater Vancouver provides one professional mediator to address conflict between Surrey parents and their teenage children.

Mediation does not delve into deep sources of conflict like counselling. It focuses on the need for an immediate de-escalation of conflict to restore safety and stability within the family in a relatively short period of time. Families are expected to develop shared understanding and strengthened relationships while also improving their communication and conflict management skills more generally.

Location

Services are provided weekdays with flexible hours at Family Services of Greater Vancouver’s Guildford town centre office as well as through virtual appointments as needed.

Contact

604-525-9144

skurji@fsgv.ca

Project IRIS

Support community safety in Surrey by registering your external security camera with Project IRIS and help provide potential evidence if an incident occurs in your area.

multigenerational_family_project_iris

Project IRIS (Integrated Resources for Investigations and Safety) is the City’s closed-circuit television (CCTV) camera registry. Project IRIS is a database that lists the location of external security cameras owned by residents and businesses in Surrey to help police solve crimes and aid in important investigations.

If you have a security camera outside of your home or business, you can register your camera. 

  • Registration is voluntary and easy.
  • All information is confidential and secure.
  • You can withdraw from the program at any time.

“It’s a great way for neighbours to help neighbours. An incident could occur in the neighbourhood, and a collection of footage could help solve the incident”. – Chasen, Surrey resident

Find out more about Project IRIS

Risk Prevention Team

Supporting vulnerable children and youth with culturally-sensitive mentorship and counselling.

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Options Community Services provides a youth worker and counsellor to support at-risk 5 to 18-year-olds and their families. Before receiving help, young people and their caregivers agree to be part of the program.

Clients share personal needs with their workers who help them set goals and develop ways to achieve them. The outreach worker meets with children and youth in the community. They help them get involved in recreational activities, learn important life skills, and support them to leave negative relationships. The clinical counsellor helps young people and their family members to overcome personal challenges and strengthen family bonds.

Risk Prevention Team activities are expected to increase resiliency and strengthen client connection with family, culture, and community.

Location

Operates primarily within Surrey’s Newton and Guildford town centres.

Contact

(604) 596-4321
youthservices.intake@options.bc.ca

 

Supported by

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SAFE Counselling

Supporting 6- to 17-year-olds and their parents with culturally sensitive clinical counselling.

a youth counsellor holding a clipboard

DIVERSEcity Community Resources Society provides one clinical counsellor and one facilitator to support Surrey youth and parents.

Youth participate in a three-phased counselling approach that begins with weekly one-on-one sessions for approximately four weeks. Parent(s) are then integrated into youth-led family counselling sessions before youth resume a final series of one-on-one sessions. Full program involvement typically concludes after 16 counselling sessions offered over a four-month period. Participants are supported to set and reach personal goals such as improving family connection, mental well-being, and resiliency to life’s challenges.

Location

Services are supported Monday to Friday at DIVERSEcity, school, and/or virtual appointments.

Contact

604-547-1202

counsellingservices@dcrs.ca 

SHINE

Supporting 6- to 24-year-old youth and their parents with individualized mentorship and clinical counselling.

people laughing and talking outside during daytime

Elizabeth Fry Society of Greater Vancouver provides one clinical counsellor and two youth outreach workers to support Surrey youth and parents.

Supporting Hope through Intervention, Navigation and Empowerment (“SHINE”) provides community-based one-on-one mentorship and clinical counselling services for youth aged 6 to 18 and women aged 19 to 24. Parents may also access counselling services. Program participants are expected to experience increased mental and physical well-being and strengthened resiliency to life’s challenges.

Location

Program operates out of Elizabeth Fry Society’s Whalley town centre office with services provided weekdays throughout Surrey.

Contact

604-580-2933

admin@elizabethfry.com

Skookum Windspeaker

Supporting Indigenous children and youth with cultural activities and spiritual learning.

kids_paddling_skookum_windspeaker

The Surrey Urban Indigenous Leadership Committee (SUILC) and Surrey School District provide cultural activities for Indigenous students in grades six to nine. Children and youth agree to program involvement before participating in monthly day trips that take place inside and outside of Surrey during the school year. Community cultural events targeting Indigenous families are also supported during and outside of the school year.

Skookum Windspeaker activities are expected to increase resiliency and strengthen cultural identity and community connection.

Location

In the community during and outside of school hours.

Contact

kalenuik_d@surreyschools.ca 

 

Supported by

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StrengthQuest

Supporting 9- to 24-year-old youth and their parents with one-on-one mentorship and guidance.

A man sitting at a table with a laptop computer.

Progressive Intercultural Community Services Society provides two outreach counsellors to support Surrey youth and parents.

Participants engage in primarily after-school activities with individualized case management designed to achieve academic, social, and emotional goals. Program staff support participants with pursuing volunteer, employment, and recreational opportunities while promoting healthy decision making, positive peer relationships, and family strengthening.

Location

Services are provided in person throughout Surrey with flexible hours.

Contact

604-596-7722 ext. 160

Familysupportprogram@pics.bc.ca

The Seen Project

Supporting 13- to 24-year-old female youth and their parents with trauma-informed support.

women supporting each other during psychotherapy group meeting

Surrey Women's Centre provides one gender-based violence counsellor and one mobile outreach worker to support female survivors and their family members.

The Seen Project involves community-based interventions that empower youth survivors of gender-based violence and emphasize strategies to support healing. Primary activities include support groups, mobile outreach, hospital accompaniments, and education to prevent and address the experience of physical, sexual, and emotional violence.

Location

Services are provided in Surrey Women’s Centre’s physical office located in the Whalley town centre as well as throughout the Surrey community including after-hours mobile outreach.

Contact

604-589-1868

Yo4Youth

Supporting vulnerable middle years aged children with after school mentorship and recreation.

Youth taking part in the Yo Bro Yo Girl program, actively engaged inside a gymnasium.

Yo Bro Yo Girl Youth Initiative provides after school programming for middle years aged children at five Surrey School District sites. Schools are selected based on increased vulnerability. Program staff work with school staff to identify children who are willing to participate and could benefit the most.

Each week, adult mentors lead recreational and mentorship activities that build trust, self-confidence, and positive friendships.

Yo4Youth activities are expected to increase resiliency, self-confidence and sense of belonging for each participant.

Location

Select Surrey schools.

Contact

info@ybyg.ca

 

Supported by

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Process

Learn about our collaborative approach to strengthening resiliency for Surrey residents. 

Children & Youth At-Risk Table (CHART)

CHART involves professionals from various organizations meeting weekly to implement multi-agency support plans for 6 to 19-year-old residents and their families.

Prioritizing privacy

The City’s oversight of CHART is guided by a Privacy Impact Assessment (PIA) which requires that: 

  • each partner organization signs a Common or Integrated Program Agreement (CIPA); 

  • each partner organization staff representative signs a Non-Disclosure Agreement; 

  • the same structured process is consistently applied at each CHART meeting; and 

  • only de-identified information is recorded and shared. 

Over 70% of referrals accepted to CHART are consensual. Personal information of non-consenting individuals can be shared if table partners agree that ‘acutely elevated risk’ exists and there is a likelihood for harm if no intervention occurs. 

Structured process

1. Chair conducts attendance and determines referrals to be discussed. 

2. Chair directs discussion of referrals:

  • New non-consent referrals: Referring partner shares young person’s age, gender, and risk factors. Table determines if acutely elevated risk (AER) is present. If no, referral is rejected. If yes, referral is assigned a case number and identity of young person is shared. 
  • New consent referrals: Referring partner shares young person’s name, age, gender, and risk factors. Table determines need for multi-agency support. If services of two or more agencies are required, referral is assigned a case number. 

3. One lead agency and one or more supporting agencies are assigned to provide services to the young person and their family if applicable. 

CHART dashboard

For each accepted referral, de-identified information such as age, gender, neighbourhood, and up to 100 risk factors is tracked and rolled up in the CHART Dashboard.

View the dashboard.

Surrey Mobilization & Resiliency Table (SMART) 

SMART involves professionals from various organizations meeting weekly to implement multi-agency support plans for adult residents and their families.

Prioritizing privacy

The City’s oversight of SMART is guided by its Privacy Impact Assessment (PIA) which requires that: 

  • each partner organization signs a Common or Integrated Program Agreement (CIPA); 

  • each partner organization staff representative signs a Non-Disclosure Agreement; 

  • the same structured process is consistently applied at each SMART meeting; and 

  • only de-identified information is recorded and shared. 

Personal information of non-consenting individuals can be shared if table partners agree that ‘acutely elevated risk’ exists and there is a likelihood for harm if no intervention occurs. 

Structured process

1. Chair conducts attendance and determines referrals to be discussed. 

2. Chair directs discussion of referrals. 

  • New non-consent referrals: Referring partner shares person’s age, gender, and risk factors. Table determines if acutely elevated risk (AER) is present. If no, referral is rejected. If yes, referral is assigned a case number and identity of person is shared. 
  • New consent referrals: Referring partner shares person’s name, age, gender, and risk factors. Table determines need for multi-agency support. If services of two or more agencies are required, referral is assigned a case number. 

3. One lead agency and one or more supporting agencies are assigned to provide services. 

SMART dashboard

For each accepted referral, de-identified information such as age, gender, neighbourhood, and up to 105 risk factors is tracked and rolled up in the dashboard.

View the dashboard.

Empowersurrey.ca

Empowersurrey.ca was funded under a one-time provincial grant. It operated from April 2021 to December 2024 as a resource for parents to learn about gangs. For current information about gangs and gang exiting visit End Gang Life and/or contact the Surrey Police Service.

Contact us

These services are supported by the Community Safety team, a section under the Parks, Recreation, and Culture department.

For general inquiries about services supported by Community Safety, contact communitysafety@surrey.ca.