Water
We provide safe and clean drinking water to Surrey residents and businesses through an 1,800-kilometre watermain network.
Our water is precious. Learn how you can connect to it, conserve it and save money.
Prevent your water lines from freezing
Find out how to prevent your water lines from freezing, and what to do if your water line freezes or bursts due to cold weather.
Protecting our drinking water supply
For commercial and multi-unit properties, a backflow preventer is required to be installed and tested annually. Learn more about backflow prevention procedures and find the applicable backflow preventer forms you need during a renovation or brand new installation.
Contact
City Hall
13450 104 Avenue
Monday to Friday
8:30am-4:30pm
Surrey Operations Centre
6651 148 Street
Monday to Friday
8:30am-4:30pm
Phone
Report water main & service connection breaks or emergency shut offs:
604-591-4152
After hours: 604-591-4431
(On weekdays after 4:30pm or on Saturday/Sunday)