Water
We provide safe and clean drinking water to Surrey residents and businesses through an 1,800-kilometre watermain network.
Our water is precious. Learn how you can connect to it, conserve it and save money.
![Sprinkler](/sites/default/files/styles/3x2_900w/public/2020-02/WaterRestrictions-web.jpg?h=208bb47f&itok=pEXITyff)
Water restrictions
Outdoor watering restrictions in Surrey are in effect from May 1 to October 15 each year.
![Person's hand holding a hose nozzle watering a tree well.](/sites/default/files/styles/large/public/2022-06/TreeWateringTreeWellHose.jpg?itok=Ebf0VkuX)
Protecting our drinking water supply
For commercial and multi-unit properties, a backflow preventer is required to be installed and tested annually. Learn more about backflow prevention procedures and find the applicable backflow preventer forms you need during a renovation or brand new installation.
![plumbing equipment closeup](/sites/default/files/styles/large/public/2020-02/back_flow_preventer.jpg?itok=mPPzvJt1)
Contact
City Hall
13450 104 Avenue
Monday to Friday
8:30am-4:30pm
Surrey Operations Centre
6651 148 Street
Monday to Friday
8:30am-4:30pm
Phone
Report water main & service connection breaks or emergency shut offs:
604-591-4152
After hours: 604-591-4431
(On weekdays after 4:30pm or on Saturday/Sunday)