Annual Utilities
Find out the billing schedule for your annual utilities.
Billing schedule
All late payments are subject to a 5% late penalty if not paid by April 2 and a further 5% if not paid by July 2. If the due date falls on a weekend or statutory holiday, pay the next business day without penalty. Pay on time to avoid penalties.
If a partial payment is made before the due date, only the amount outstanding after the due date will be subject to a penalty.
The amount is based on an annual flat-rate and property dwelling type for the calendar year, January 1 to December 31.
| Due date | Bills sent | Period covered (current year) | |
|---|---|---|---|
| Annual utilities bill | April 2 | End of Feb. | Jan. 1 - Dec. 31 |
| Utilities reminder notice | July 2 | Beginning of May | Jan. 1 - Dec. 31 |
Late payments
- Outstanding balances are subject to a 5% penalty if not paid by April 2. A further 5% if not paid by July 2.
- A Reminder Notice Bill is mailed if there is an amount outstanding on your account after the due date.
- Any utility balances remaining unpaid as of December 31 will be transferred to the property tax account and subject to daily interest charges.
- If you have not received your bill 10 days before the due date, contact the Property & Payment Services office for a duplicate bill.
Get a duplicate bill
If you haven’t received your bill 10 days before the due date, contact Property & Payment Services at 604-591-4181 to request a duplicate bill. You can also use your previous bill to sign up for a MyProperty account to view any current and past bills.
How much you pay each year
You are charged a yearly flat rate for your utility use depending on your property type. Flat rate increases are based on the cost to purchase water from Metro Vancouver Regional District. The increases are to pay for the rising cost of treating water.