Supply of Offsite Records Storage Services

Request for Quotations

SCOPE OF WORK

This Request for Quotation (RFQ) is being issued to establish one (1) contract for Supply of Offsite Records Storage Services. Services required include, but are not limited to:

• Secure storage in environmentally secure Storage Facilities to ensure:
  • long-term preservation of Records:
  • New Transfers to offsite storage;
  • transportation services for Retrievals and Returns;
  • Destruction;
  • accessioning and barcoding (or other tracking procedure) of Boxes;
  • reporting and usage statistics; and
  • rush and after-hours services as required by the City.

The City’s preferred requirements are:

• Computerized scheduling; and
• Customer service during regular City business hours.

Contractor's solutions must be PCI Compliant and NAID Certified. All Contractor staff or third-party couriers must be bonded and FOIPPA compliant.

Records must remain in Canada at all times (residency issue).

RFQ documents for download:
Supply of Offsite Records Storage Services (.pdf)
Schedule B - Form of Quotation (.doc)

ADDENDA
If the City determines that an amendment is required to this RFQ, the City’s Representative will issue a written addendum by posting it on the BC Bid Website at www.bcbid.gov.bc.ca (the “BC Bid Website”) and the City Website at www.surrey.ca (the “City Website”) that will form a part of this RFQ.  It is the responsibility of Contractor to check the BC Bid Website and the City Website for addenda.  The only way this RFQ may be added to, or amended in any way, is by a formal written addendum.  No other communication, whether written or oral, from any person will affect or modify the terms of this RFQ or may be relied upon by any Contractor.  By delivery of a Quotation, the Contractor is deemed to have received, accepted and understood the entire RFQ, including any and all addenda.

All inquiries related to this Request for Quotation ("RFQ") should be directed in writing to the contact person named below.