Google Translate
Translation – Explanation and Caution

The electronic translation service on the City of Surrey’s web site is hosted by Google Translate. The quality of the translation may vary in some of the languages offered by Google. The goal of the basic translation is to capture the general intention of the original English material.

Google Translate is a free service and currently offers translation in over 50 languages. Unfortunately, not all the languages spoken in the City of Surrey are translated. Punjabi is one of the languages not currently offered, and to remedy the situation, the City has been in contact with Google and they have committed to making Punjabi available in the future.

The City of Surrey cannot guarantee the quality, accuracy, or completeness of any translated information. Before you act on translated information, the City encourages you to confirm any facts that are important to you and the decisions you make.

The City of Surrey offers interpretation services at all its facilities. If you have a question about the material you read on our web site, we encourage you to stop by a City facilities to discuss it. You can also contact the City at (604) 591-4011 to receive interpretation support.

The City is committed to enhancing the accessibility of its web site to all its citizens, and appreciates any feedback that it receives.

Chinese, Korean, Punjabi, Tagalog, Hindi

Engineering Customer Services

The Engineering Department is organized into five divisions: Operations & Utilities, Transportation, Land Development, Design & Construction, and Realty Services.

Contact

E-mail: EngWebmail@surrey.ca

Ph: 604-591-4340  
Fax: 604-591-8693                      

Report a Problem

Click these links to report problems with your drinking water, sanitary sewer, drainage, or roads.  To  report any other problems click here. 

Engineering Services available

Engineering Bulletins:  The latest information from the Engineering Department

 

Amendments to the May 2004 Supplementary Master Municipal Construction Documents

 

General Information Guides: Information guides for common engineering inquiries

 Other services:

Fill in my ditch

Any person wishing to close an open ditch is required to apply for a permit with the Engineering Department. If a resident wishes to enclose a ditch, it is at their cost once a permit is obtained from the City of Surrey. 

Erosion and Sediment Control

Sediment pollution entering stormwater degrades both the conveyance infrastructure and the receiving environment causing a wide range of issues.

Build a house with basement

To build a basement home, your designer or contractor must determine whether the service connections are deep enough and have adequate capacity to allow basement construction.  Basements must have a gravity storm service connection.

Connect my existing house to sanitary sewer

You will require a permit issued by the Engineering Department to work within the City road right of way as well as obtaining a contractor.

Find a lot size

To find a lot size (area) go into COSMOS, Surrey's GIS mapping system, enter the address under "Address Search" and click the search button.  Click the "Property Report" (house) icon at the top of the page for lot area and other information.  For lot dimensions, click on the "Layers" icon at the top and go into Property>Lot Dimensions and turn on all the layers in this folder to show the dimensions of the property

Relocate my driveway 

An application is required with a submission of a  good quality scaled drawing showing all details.   Approval is only given with compliance to all requirements as determined by City By-laws and Policies.

Locate my water connection

Go into COSMOS, Surrey's GIS mapping system, enter the address under "Address Search" and click the search button.  Click on the "Layers" icon at the top.  Go to the Utilities>Water>Water Main Offsets and turn on all the layers in this folder to show the water services to your property.  You can also find sanitary and storm drainage information the same way under the Utilities layer in COSMOS.

Find out about a development on my street

If you know the Surrey Project Number located on the development sign, you can enter it here to find out more.