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Water Meter Reading Services

Number:

1220-030-2011-035

Title:

Water Meter Reading Services

Description:

The work generally involves a program of reading and recording water meter readings.

The Contractor will be required to provide complete services for a water meter reading program including but not limited to the following:
-  reading direct-read meters, radio reads;
-  data acquisition, validation and transfer;
-  customer service relating to meter reading;
-  obtaining all necessary regulatory approvals relating to the project;
-  cooperating and coordinating with the City during the project term;
-  providing meaningful and effective performance measures;
-  arranging with each customer to access its property for the purposes of meter reading;
-  responding to customer concerns in a prompt and friendly manner;
-  providing consumption data for the City in a format acceptable to the City;
-  any re-reads required due to contractor errors; and
-  any special reads requested by the City.

The Contractor will provide meter readings three times per year. Meters should be read within a reasonable tolerance of a 120-day period.

Without limiting the description of the Services to be provided, the Contractor will supply all engineering, labour, materials, plant and equipment, software and transportation necessary to provide full meter reading service. No equipment, labour and software will be provided by the City.

Document for download (.pdf):
RFP 2011-035 Water Meter Reading Services

Document for download (.doc):
RFP 2011-035 Water Meter Reading Services Schedule C Form of Proposal

Addenda
If the City determines that an amendment is required to this RFP, the City Representative will post a written addendum on the City Website and upon posting will be deemed to form part of this RFP.  No amendment of any kind to the RFP is effective unless it is posted in a formal written addendum on the City Website.  Upon submitting a Proposal, Proponents will be deemed to have received notice of all addenda that are posted on the City Website.

All inquiries related to this Request for Proposal (RFP) should be directed in writing to contact named below.

Closing Date:

Tuesday September 20, 2011 - 3:00pm (local time)

Contact:

Kam Grewal, BBA, CMA
Acting Purchasing & AP Manager
Finance & Technology Department
Tel: (604) 590-7274
Fax: (604) 599-0956
Email: purchasing@surrey.ca

Status:

Awarded

Awarded to:

 Corix Utilities Inc.