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Guest Services

three guest services staff

Listening AssistanceListening Assistance
Patrons with diminished hearing or significant hearing loss can benefit from the assistive listening system by wearing a discreet wireless device with adjustable volume control. Use of the devices is free.

Bar/ConcessionBar / Concession
Refreshments are made available one hour prior to show start and during intermission. Concession availability is dependent on the performance/event. Please enquire if it will be open. Take advantage of our complimentary pre-order drink service. The bar/concession is cash only.

Wheelchair AccessibleWheelchair Accessibility
All three venues are each equipped with wheelchair spaces. Ask our Box Office staff for more information regarding location and accessibility.

General accessibilityGeneral Accessibility

Surrey Arts Centre has accessible parking and washrooms, ramps on the main level, and an elevator that connects visitors to all three levels.

Centre Stage has accessible underground pay parking with an elevator to the main floor. Accessible washrooms are available on this level.

Child friendlyChild Friendly
Baby change stations are available at all venues.

ParkingParking

Underground pay parking is available for Centre Stage at Surrey City Hall.  Please park on level P1 in order to be able to use the elevators to access the ground floor of City Hall.  We suggest you arrive half an hour prior to the performance.

Free parking is available for the Main Stage and Studio Theatre at Surrey Arts Centre. We suggest you arrive half an hour prior to the performance.