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Business Safety Surveys

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As a business owner in a BIA zone, if you want to find out more about the program please contact

One of our Public Safety Strategy strategic initiatives that has moved from development to implementation is the Business Safety Survey project. Together with researchers at the University of the Fraser Valley, a group of keen and eager university students hired by Surrey’s local Business Improvement Associations (BIAS’s) have been trained to conduct the surveys with local businesses. The surveys have been designed to assess the safety of a business’s property, employees and customers. At the project’s completion, the students and our public safety partners will hold a proactive workshop where survey results will be shared and together with the BIA leaders, the City and the RCMP will work collectively to develop responses for the issues identified.   


Initiated by the Downtown Surrey Business Improvement Association (DSBIA) as an annual survey of street level businesses, this program was brought under the Public Safety Strategy to enable enhancement of the program and expansion beyond the downtown core.

Work to revamp the assessment tool, which has been developed to help businesses determine areas of vulnerability in their business and identify key areas of concern, has concluded and the program is now in the implementation phase.

In 2017, the City worked with the DSBIA and other business improvement associations to expand the program across Surrey and standardize the assessment tools to improve data gathering.  Through one-on-one interviews with business owners and managers the City will gather practical insights into where more attention and support is needed to promote safety in commercial areas.

Through a Business Safety Survey, businesses can:

  • learn situational crime prevention strategies,
  • better understand how to report and manage crime and nuisance incidents,
  • help the City and the RCMP identify emergent safety issues.

If you are interested in participating in the expanded Business Safety program please contact us at

How we’ll measure success

  • Reduction in the number of crime/nuisance incidents from previous year for businesses participating
  • Increase in the number of businesses that adopt safety practices
  • Increase in the number of businesses participating in the annual survey

Business Safety Survey Partners

  • Business Improvement Associations (BIAs)
  • City of Surrey
  • Surrey RCMP
  • University of the Fraser Valley

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