Parking Tickets Before January 31, 2017
Pay your parking ticket within 7 days and pay less.
Weekends are included in the 7 days, which means a parking ticket issued on a Tuesday must be paid by the following Tuesday to receive the discount.
A parking ticket can be either placed on your vehicle or mailed to the registered owner of the vehicle.
- MySurrey Portal
- Secure, fast service
- Accepts VISA, MasterCard, and American Express
Pay in Person
Surrey City Hall
Property & Payment Services (1st floor)
13450, 104 Avenue, Surrey
- Monday - Friday from 8:30 a.m. to 4:30 p.m.
- Accepts Cash/Cheque/Money Order/Credit Card/Interac Card
Pay by Phone
Call (604) 591-4521 to pay your ticket by phone.
Pay by Mail
Surrey City Hall
Property & Payment Services
13450 104 Avenue
Surrey, BC V3T 1V8
- Payable to City of Surrey
- No post-dated cheques
- Enclose parking ticket with payment or write the parking ticket number or licence plate number on the cheque
General Inquiries Contact
If you are requesting parking enforcement in your area please contact (604) 591-4352. If you have a general inquiry about our parking regulations your ticket or about our appeal process, please call (604) 591-4178. Please note we do not accept any appeals over the phone.
What you need to know about parking tickets in Surrey
Who is responsible for the ticket?
The registered owner of the vehicle is responsible for their vehicle at all times. A parking ticket is the responsibility of the registered owner, regardless of who was driving the vehicle when the ticket was issued. See parking regulations.
Parking Enforcement and Common Infractions
Parking enforcement officers patrol seven days a week to spot parking infractions such as:
- Parking too close to fire hydrants, driveways and intersections.
- Parking in “No Parking” zones and parking or stopping in “No Stopping” zones that are intended to keep the public safe in parks, school areas, and residential zones.
- Parking in areas impeding access for emergency vehicles. Parking a vehicle facing the wrong direction, against the flow of traffic.
- Unauthorized vehicles in public transit zones that force bus drivers to load and unload passengers into traffic lanes.
- Unauthorized vehicles parked in commercial zones.
Contact Parking Enforcement by phone 604-591-4352 or email Parking.Enforcement@surrey.ca
Any ticketed vehicle may be impounded.
While public safety is the most important reason for towing, other reasons might be:
- Demand for the location
- Inconvenience to others
- The ticket history of the vehicle
- The likelihood the vehicle will remain long enough to be towed
Vehicles towed by the City of Surrey may be claimed at Clover Towing Ltd, located at 5340 192 Street, Surrey. Please contact Clover Towing at 604-513-1900 to confirm that your vehicle has been towed by the City.
How to Dispute a Parking Ticket
All disputes must be in writing and must be received within 30 days of the issuance of the ticket. Complete the Notice of Appeal form and submit it:
- By email: Parking.Appeals@surrey.ca
- By mail: Surrey City Hall, Property & Payment Services, 13450 104 Avenue, Surrey, BC V3T 1V8
- In person: 13450 104 Ave, Property & Payment Services (1st floor)
Once received, the form is reviewed by a Screening Officer. This process may take up to 30 days. The ticket may be cancelled at that time due to a technical error or extraordinary circumstances. If the ticket is not cancelled, the disputant has the option of paying the ticket in full or attending Court.