Google Translate
Translation – Explanation and Caution

The electronic translation service on the City of Surrey’s web site is hosted by Google Translate. The quality of the translation may vary in some of the languages offered by Google. The goal of the basic translation is to capture the general intention of the original English material.

Google Translate is a free service and currently offers translation in over 50 languages. Unfortunately, not all the languages spoken in the City of Surrey are translated. Punjabi is one of the languages not currently offered, and to remedy the situation, the City has been in contact with Google and they have committed to making Punjabi available in the future.

The City of Surrey cannot guarantee the quality, accuracy, or completeness of any translated information. Before you act on translated information, the City encourages you to confirm any facts that are important to you and the decisions you make.

The City of Surrey offers interpretation services at all its facilities. If you have a question about the material you read on our web site, we encourage you to stop by a City facilities to discuss it. You can also contact the City at (604) 591-4011 to receive interpretation support.

The City is committed to enhancing the accessibility of its web site to all its citizens, and appreciates any feedback that it receives.

Chinese, Korean, Punjabi, Tagalog, Hindi

Waste Collection Services

Garbage cans and recycling bin on a curbside

The City manages the collection of residential curb side garbage, recycling and yard waste to over 93,000 single-family dwellings each week. The City also provides weekly household recyclables collection service to over 28,000 multi-family units. Waste collection services are presently performed by the City's waste contractor Emterra Environmental.

Surrey's My-Waste App

Got a smartphone?

Want your own personalized waste collection information at your fingertips?

A new smart phone application (app), called my-waste, is now available for iPhone, iPod touch and Android devices. You can download the new app to gain instant access to Surrey’s waste collection service information and collection schedules tailored specifically for your collection zone. Click here for more details.

Great Job Surrey Residents!

Thanks for your sustainable efforts and let's keep the diversion trend moving upwards! 

Surrey's residential waste stream has been on a declining trend and waste diversion has steadily increased since the early 1990's even while the number of households has been increasing.

With this in mind, the City has launched Surrey's Waste Reduction Challenge, urging residents to make waste reduction and diversion a priority and help to reach the goal of 70% waste diversion by 2015!

Report a Collection Problem

To report a waste collection problem, please contact the Garbage & Recycling Hotline at 604-590-7289 between the business hours of 8:00am to 4:00pm Monday through Friday, excluding Statutory holidays. Alternatively, you may report a problem via the City's Online Service Request page (click on the link).  Please note that if your collection services occurs on a Saturday during a Satutory holiday week please contact Emterra Environmental at 604-599-8151 ext. 111 to report a collection service problems.

Please note that if your waste materials were missed, please contact the Garbage & Recycling Hotline within 24 hours. Failure to report a missed collection within this time frame may result in your missed garbage, recycling or yard waste materials not being collected.