Google Translate
Translation – Explanation and Caution

The electronic translation service on the City of Surrey’s web site is hosted by Google Translate. The quality of the translation may vary in some of the languages offered by Google. The goal of the basic translation is to capture the general intention of the original English material.

Google Translate is a free service and currently offers translation in over 50 languages. Unfortunately, not all the languages spoken in the City of Surrey are translated. Punjabi is one of the languages not currently offered, and to remedy the situation, the City has been in contact with Google and they have committed to making Punjabi available in the future.

The City of Surrey cannot guarantee the quality, accuracy, or completeness of any translated information. Before you act on translated information, the City encourages you to confirm any facts that are important to you and the decisions you make.

The City of Surrey offers interpretation services at all its facilities. If you have a question about the material you read on our web site, we encourage you to stop by a City facilities to discuss it. You can also contact the City at (604) 591-4011 to receive interpretation support.

The City is committed to enhancing the accessibility of its web site to all its citizens, and appreciates any feedback that it receives.

Chinese, Korean, Punjabi, Tagalog, Hindi

Drinking Water

The City of Surrey’s water utility provides safe and clean drinking water to  85,000 properties and over 460,000 residents through 1,800 km distribution network, nine pump stations, and 150 pressure reducing stations. Over 98% of Surrey’s residents obtain their drinking water from City’s Water System.  There are 86 properties, primarily along 16 Avenue, who purchase their water from EPCOR Utilities in White Rock and the City's remaining residents obtain their drinking water from private wells.

Report a Problem

For emergencies during business hours (8:30 – 4:30 Monday to Friday), please contact us at 604-591-4152.

System Overview

City of Surrey water system general introduction

Water Metering

Surrey water meter program

Utility Rates

Information on annual utility rates for water, sewer, drainage, and garbage.

Service Applications

Applications for water service, and request of system pressure and available fire flow.

Supply & Treatment

The water flows through Metro Vancouver's reservoirs, treatment plants and pumping stations before being delivered to City of Surrey.

Water Conservation

As the city grows, the demand on the water system increases. Water conservation becomes very critical.

Engineering Infrastructure

In order to meets the needs of the City's current and future residents, the Engineering Department has an annual capital construction program, and a 10-Year Servicing Plan.