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Parking Ticket Adjudication

BC drivers, residents or businesses who receive a Bylaw Notice in the City of Surrey now have the opportunity to dispute their violations locally instead of through the Provincial Court System. The Adjudication system is set out in the Provincial Government’s Local Government Bylaw Notice Enforcement Act. The system is comprised of professional and independent adjudicators, the City of Surrey, as well as the Province of British Columbia to ensure that all minor Bylaw matters are resolved through a streamlined process.

This not only saves taxpayers dollars, but also allows provincial and municipal time and resources to be used more efficiently and effectively. As well, those challenging Bylaw Notices will receive enhanced and more convenient service.

You can dispute your parking ticket online.

When will your dispute be considered

We will only consider your dispute if you have a valid reason. Bylaw notices are not dismissed for reasons such as:

  • You were unaware of the regulation
  • No one else has received a ticket for a similar violation
  • You have never received a ticket before this violation

How adjudication works

Screening Process: Dispute

  1. Complete and submit the dispute through our online portal (you must complete your request within 14 days of the issuance of the Bylaw Notice)
  2. A screening officer will review the details provided by the disputant and the issuing officer. At this point the screening officer will contact you by mail to communicate their findings resulting in:
    • The Bylaw Notice is cancelled
    • The Bylaw Notice will not be cancelled
  3. If the screening officer cancels the Bylaw Notice no further action will be required. If the Bylaw Notice is not cancelled you will be required to make payment or proceed to an adjudication hearing. If you chose to proceed to an adjudication hearing, do not make payment and you will be scheduled for an adjudication hearing date based on your preference selection. Hearing options are available:
    • In Person – Personal attendance is required by the disputant. By selecting this option, the adjudicator will consider your written reason for dispute, any documents you submit, and any statement you may wish to make in person
    • By Phone – Personal attendance (via telephone conference) is required by the disputant. By selecting this option, the adjudicator will consider your written reason for dispute, any documents you submit, and any statement you may wish to make by phone.
    • In Writing – Personal attendance is not required by the disputant. By selecting this option, the adjudicator will consider only your written reason for dispute and any documents submitted to make their decision. The adjudication decision will be mailed to you along with payment instructions (if applicable)
  4. Once a hearing date has been set you will receive an adjudication package via mail approximately 30 days before your hearing.

Hearing Process

At the Adjudication Hearing, evidence is presented and the adjudicator decides if an offence did or did not occur.

  • If an offence did occur, the non-discounted bylaw notice must be paid in full, plus an additional $25 administrative fee.
  • If there is not enough evidence to substantiate the offence occurred, the Bylaw Notice is cancelled and no penalties are assessed.

Bylaw Notice Received: Option 1 is to pay penalty and Option 2 is to dispute bylaw notice (15 days). If you choose option 2 the next steps are to: submit adjudication request form, then a Screening Officer Investigates/Reviews. After review, the Bylaw Notice is either cancelled or not cancelled. If the Bylaw notice is not cancelled the penalty will need to be paid or there will be an adjudication hearing. If there is an adjudication hearing, the bylaw notice may be cancelled or the the penalty will need to be paid in addition to $25.

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Parking Tickets

Pay your parking ticket online, by phone, mail or in person, or learn how to dispute a ticket.