Fire Department Information Requests

Request incident reports where the Surrey Fire Service responded to an incident.

You can request reports for:

• Motor Vehicle Incidents
• Motor Vehicle Fires
• Structure Fires
• Medical Incidents
• Other Incident Reports

Routine requests for information are subject to the City’s fees, bylaws, and applicable legislation such as the Freedom of Information and Protection of Privacy Act.

Request REPORT

Request in Person

Download an Incident Request Form and Authorization to Release. Please ensure your information is accurate, complete, and payment is included.

Submit your request in person during regular business hours Monday to Friday (8:30am-4:00pm) at:

Surrey Fire Service - Hall 1
8767 132 Street
Surrey, BC  
V3W 4P1

Requesting a Report for Another Person

If you are requesting access to another person’s personal information, an Authorization to Release must be submitted with the Incident Request Form. If we do not receive a complete Authorization to Release, personal information will be removed from all records provided to you in accordance with Section 22 of the Freedom of Information and Protection of Privacy Act.

Surrey Fire Service records are only provided to the applicant; we do not provide records to a third party at the request of the applicant.

If you use your own authorization to release form, it must be made out to the City of Surrey or it will be returned for correction.

Processing Time

We will proceed with your request upon receipt of all the required forms and fees. Please allow a minimum of 30 business days for processing.

Protecting Your Privacy

To protect your privacy and ensure confidentiality, please do not include any personal information such as social insurance numbers, personal health numbers or birth dates. This information is not required and your request may be returned to you to amend prior to being accepted.

Fees

Requests for access to routinely available records generate additional expenses for the City. Information about a fire incident, motor vehicle accident, or other emergency incident to which the Surrey Fire Service responded is available to the public on a fee-for-service basis. Review Fees for Information Requests.

Note that the requested information may not be available. Fees are for research services and are non-refundable.

Contact

For questions or comments regarding Surrey Fire Service information requests, contact 604-543-6731 or firerecords@surrey.ca.

If you require additional information that the Surrey Fire Service does not routinely provide, you can make a request through the City's Freedom of Information request process.