Cart Collection Overview
The City of Surrey provides fully automated waste collection services to Surrey residents, using a three-cart system. To help make the most of our waste diversion plan, the City’s collection schedule was designed in a way that will maximize the amount of organics that we divert from the garbage stream.
We collect your:
- Organics cart: every week
- Recyclables cart: every other week, alternating with garbage collection
- Garbage cart: every other week, alternating with recyclables collection
Ensure proper spacing between carts and have them ready for collection by 7:30 a.m. Please do not overfill your carts - if you consistently have excess material, you may request a larger or additional cart. Service fees will apply for exchanges.
Our waste collection hauler works until 7:30pm so please leave your carts out until then if they have not yet been serviced. Failure to report a missed collection within this time may result in your missed carts not being collected.
If your carts were missed, contact us by the next business day:
- Phone: Waste Collection Hotline at 604-590-7289
- Online: Report a Problem