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Surrey RCMP Detachment Goes Hi-Tech

August 09, 2011

Surrey - In the past few months, the Surrey RCMP and the City of Surrey have been rolling out a number of new technological initiatives that will help to enhance the RCMP detachment’s service delivery.

The Surrey RCMP recently installed a digital fingerprint scanner at its main detachment office on 57 Ave.  This scanner, used to process criminal record checks, helps to reduce the processing time for individuals looking to work or volunteer in the “vulnerable sector” areas.  Whereas previously it had taken weeks, or sometimes even months for some results to come through, the scanner has reduced waiting times down to around 8 to 10 days.

In further development of the use of this technology, Surrey RCMP is now the first detachment in Canada to be able to receive results in a matter of minutes, and is therefore able to provide instantaneous results to applicants.  Additionally, a second new digital fingerprint scanner is now available to the public at the Surrey RCMP’s Guildford-Fleetwood District office located at 10395 148 St.

This means that there are now two locations in Surrey at which individuals requiring service can attend. This development is part of the Surrey RCMP’s goal to offer additional front counter services at its district offices. The new machines at both the main detachment and Guildford-Fleetwood district office will also speed up processing of pardon and immigration applications, name changes, security licences, and police certificates.

The City of Surrey and the RCMP have also embarked on a project to migrate the current system of processing prisoners into an electronic wireless system. This project will integrate multiple new technologies into the daily cell block operations and provide an almost paperless environment where all information will be captured and flow electronically. Part of the project would involve allowing cell guards to carry out and record real-time prisoner status updates by using wireless ‘tablets’.

This advance will not only improve the effectiveness of processing and capturing data, but also contributes towards the City of Surrey’s and the RCMP’s sustainability objectives.

Surrey RCMP has also been exploring the capabilities of online crime reporting. Although already implemented by some municipal police forces to enable the public to report certain types of crime via the internet, such as lost or stolen property under $5,000, or damage to property or a vehicle of less than $5,000, via the internet, Surrey RCMP is now undertaking a pilot project to understand the effectiveness of implementing such a system within the RCMP. It is anticipated that online crime reporting will be available to the public early in 2012.

“Surrey RCMP is looking forward to providing these improved services to the community, as it aims to remain at the forefront of technical innovation within the RCMP,” says Mark Greenfield, City of Surrey’s Manager of Operations – RCMP Support Services. “We are continually looking for ways to develop our program offerings and focus the services that we deliver on being fast, reliable, and more conveniently accessible to those who need them.”

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Surrey RCMP
Media Relations
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