Human Resources (HR) provides quality programs and services to internal and external clients. These services encompass a broad range of City needs:
- Labour and Employee Relations
- Recruitment and Retention
- Performance Coaching
- Employment Services
- Compensation and Benefits
- Occupational Health & Safety
- Diversity and Inclusion
- Employee Wellness
- Corporate Training & Development
- Organizational Change Support
- Management of the Human Resource Information Systems, and
- Employee Communications
HR partners with other City departments to attract and maintain a qualified and diverse workforce.
The HR department is organized into four divisions to meet the needs of our customers.
1. Health and Safety
The Health and Safety section supports the City in creating and maintaining a safe and healthy workplace for all employees. The division is committed to the prevention of injuries and continuous improvement. Health and safety in the City maximizes the prevention of workplace accidents and illnesses, enhancing employee wellness and providing progressive rehabilitation services in the event that an injury or illness occurs.
This division is involved with the continuum of health, safety and disability-related policies and programs that promote healthy living; minimize and ultimately eliminate workplace incidents, absences, occupational disease; and ensure injured or ill employees have an early and safe return to work.
2. Organizational Development
Organizational Development’s primary responsibilities include the design, development and delivery of staff training, and the support of staff with planning and implementing ongoing organizational/business changes.
3. Labour Relations, Compensation & Employment
The Labour Relations, Compensation & Employment division provides expert advice and guidance to staff on matters pertaining to collective bargaining, collective agreement interpretation and administration, workplace policies and practices, employee relations, job classification, compensation programs for both union and non-union staff as well as benefit and pension administration for current and retiring employees.
The division collaborates with and provides support to management and staff in employee recruitment and administration. The division also partners with community organizations to provide information on employment opportunities, and seeks new and innovative opportunities to source talent.
4. Human Resources Information Systems
The objective of Human Resource Information Systems (HRIS) Division is to increase the City of Surrey Management’s capacity to leverage new and emerging technologies; streamline workflow; maximize accuracy, reliability, and validity of workforce data; and to ease deployment and collection of data and information. HRIS also maintains the City's intranet that supports the collection and deployment of HR information.
5. Employee Communications
The City of Surrey's Employee Communications Program is aimed at engaging employees by informing, involving and inspiring them to support and achieve our organizational priorities, goals and initiatives. Employee Communications also oversees content on the City’s intranet, including governance.
Nicola Webb, General Manager
Contact information: key contacts
Contact the Human Resources Department by:
Mail: 13450 - 104 Avenue
Surrey, BC V3T 1V8
Human Resources Department contacts
General Manager: Nicola Webb
Senior Manager, Human Resources: Joey Brar
Manager, Occupational Health & Safety: Sam Chauhan
Manager, HR Information Systems: Raelyn Peters
Human Resources Manager: Gurinder Kang
Organizational Development Manager: Falina Stack
Employee Communications Lead: Caroline Tallarico