Skip navigation

Surrey Alerts - Winter Conditions

Snow Removal

January 3, 2017: More snow is expected for Metro Vancouver starting on Thursday. The City does not provide snow removal on residential streets until crews deem that there is an immediate safety concern. Download the City of Surrey's Snow and Ice Route Map.

Learn more about the City's snow and ice control operations, and priority snow and ice routes.

Reporting a weather issue

  • For any emergency situation where there is an immediate threat to public safety, call 9-1-1.
  • For trees across power lines, call the BC Hydro Emergency line at 1-888-769-3766.
  • For non-emergency snow and ice, Report a Problem online, or call our Service Request Line between Monday to Friday, 8am to 4pm at 604-591-4152.
  • For issues such as branches and trees on the roadway, low water pressure, or any non-emergency situation that is impacting City infrastructure (including parks), Report a Problem online, or call our Service Request Line at 604-591-4152.

Preparing for winter conditions

You can prepare for winter conditions and weather associated power outages with a few simple steps:

  • Have cell phones charged
  • Ensure flashlights have batteries installed
  • Ensure adequate food and water supplies
  • Use candles with care
  • Stay off the roads and drive only when absolutely required
  • Clear the perimeter drains around your property of ice and debris, and review the public responsibility during snow and ice conditions. Remember that residents and businesses are responsible under City Bylaws to clear any accumulated snow from sidewalks located adjacent to their property as soon as possible to ensure the safety of pedestrians.
  • Get familiar with how to get your family and business prepared in the event of an emergency or disaster.

By taking a few simple precautions we can help alleviate some of the risks associated with winter weather and keep our community safe.


Road Closures

See any current closures or obstructions on the Road Closures page.

For transit disruptions, check the TransLink website for updates.

Power outages

Check the BC Hydro outage map or list to see if your power outage has been reported and follow BC Hydro Twitter for updates.

Drainage & Flooding

We are currently not aware of any flooding issues. Make sure to keep your drains, gutters and catch basins clear to prevent any future flooding.


There are no current evacuations in Surrey.

City Facility Closures and Power Outages

All facilities are currently open.

Community Facility Name Status
Cloverdale Cloverdale Arena Open
Cloverdale Cloverdale Recreation Centre Open
Cloverdale Don Christian Recreation Centre
Cloverdale Surrey Animal Shelter Open
Fleetwood Fleetwood Community Centre
Fleetwood Surrey Sport and Leisure Complex - Aquatics Open
Fleetwood Surrey Sport and Leisure Complex - Arena Open

Guildford Recreation Centre
includes Guildford Aquatics Centre


Guildford Fraser Heights Recreation Centre
Newton Newton Arena
Newton Newton Recreation Centre
Newton Newton Senior Centre
North Surrey Bridgeview Community Centre
North Surrey Chuck Bailey Recreation Centre
North Surrey Bear Creek Pavilion
North Surrey North Surrey Recreation Centre
includes North Surrey Pool & Arena
North Surrey Surrey Arts Centre Open
North Surrey North Surrey Arena
South Surrey Grandview Heights Aquatic Centre Open
South Surrey South Surrey Arena
South Surrey South Surrey Pool
South Surrey South Surrey Recreation Centre

Update: 10:25am, January 7, 2017