Surrey Alerts - Winter Conditions
January 3, 2017: More snow is expected for Metro Vancouver starting on Thursday. The City does not provide snow removal on residential streets until crews deem that there is an immediate safety concern. Download the City of Surrey's Snow and Ice Route Map.
Learn more about the City's snow and ice control operations, and priority snow and ice routes.
Reporting a weather issue
- For any emergency situation where there is an immediate threat to public safety, call 9-1-1.
- For trees across power lines, call the BC Hydro Emergency line at 1-888-769-3766.
- For non-emergency snow and ice, Report a Problem online, or call our Service Request Line between Monday to Friday, 8am to 4pm at 604-591-4152.
- For issues such as branches and trees on the roadway, low water pressure, or any non-emergency situation that is impacting City infrastructure (including parks), Report a Problem online, or call our Service Request Line at 604-591-4152.
Preparing for winter conditions
You can prepare for winter conditions and weather associated power outages with a few simple steps:
- Have cell phones charged
- Ensure flashlights have batteries installed
- Ensure adequate food and water supplies
- Use candles with care
- Stay off the roads and drive only when absolutely required
- Clear the perimeter drains around your property of ice and debris, and review the public responsibility during snow and ice conditions. Remember that residents and businesses are responsible under City Bylaws to clear any accumulated snow from sidewalks located adjacent to their property as soon as possible to ensure the safety of pedestrians.
- Get familiar with how to get your family and business prepared in the event of an emergency or disaster.
By taking a few simple precautions we can help alleviate some of the risks associated with winter weather and keep our community safe.
See any current closures or obstructions on the Road Closures page.
For transit disruptions, check the TransLink website for updates.
Check the BC Hydro Twitter for updates.to see if your power outage has been reported and follow
Drainage & Flooding
We are currently not aware of any flooding issues. Make sure to keep your drains, gutters and catch basins clear to prevent any future flooding.
There are no current evacuations in Surrey.
City Facility Closures and Power Outages
All facilities are currently open.
Update: 10:25am, January 7, 2017