Google Translate
Translation – Explanation and Caution

The electronic translation service on the City of Surrey’s web site is hosted by Google Translate. The quality of the translation may vary in some of the languages offered by Google. The goal of the basic translation is to capture the general intention of the original English material.

Google Translate is a free service and currently offers translation in over 50 languages. Unfortunately, not all the languages spoken in the City of Surrey are translated. Punjabi is one of the languages not currently offered, and to remedy the situation, the City has been in contact with Google and they have committed to making Punjabi available in the future.

The City of Surrey cannot guarantee the quality, accuracy, or completeness of any translated information. Before you act on translated information, the City encourages you to confirm any facts that are important to you and the decisions you make.

The City of Surrey offers interpretation services at all its facilities. If you have a question about the material you read on our web site, we encourage you to stop by a City facilities to discuss it. You can also contact the City at (604) 591-4011 to receive interpretation support.

The City is committed to enhancing the accessibility of its web site to all its citizens, and appreciates any feedback that it receives.

Chinese, Korean, Punjabi, Tagalog, Hindi

Surrey First in B.C. to Introduce Waste Collection App

WasteApp

January 11, 2012

The City of Surrey is the first municipality in B.C. to implement a new smart phone application to provide waste collection information and service reminders. The new app, called my-waste, will improve and simplify customer service, and is available as a free download for iPhone, iPod touch, and Android devices.

The app provides residents with instant access to waste collection schedules and services. It includes information on collection dates; materials accepted for recycling, composting, or disposal; drop-off depots and rates; and more. The app also allows users to set up personalized alerts such as collection day reminders or service change notices due to a holiday.

“This technology is a new way for us to connect with our residents and provide information in more accessible and convenient way,” says Mayor Dianne Watts. “The City of Surrey is constantly looking at ways to communicate better and simplify our processes. This app will provide information at your fingertips and we hope it will make life a little easier.” She adds the new service will help residents transition to new collection services, which begin in the fall of this year.

The City will continue to distribute printed materials and upload information to its website for residents who prefer traditional forms of communication. An application for the new generation of RIM smart phones is planned for mid 2012.

The app can be downloaded in the following ways:

For more information, please visit: www.surrey.ca/my-waste

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Media Contact:
Tara Foslien
Senior Communications Specialist
Office of the Mayor
604.375.4584